1. Information We Collect
Depending on the services you use and interactions with us, we may collect the following categories of information:
1.1 Personal Identification Details
- Full name and date of birth
- Nationality and gender
- Passport details and other identity documents
- Government identification numbers, where legally required
1.2 Contact Information
- Email address
- Mobile number and other phone numbers
- Residential or correspondence address
1.3 Academic & Professional Information
- Educational qualifications, transcripts, and certificates
- Language test scores (e.g., IELTS, TOEFL, PTE, etc.)
- Work experience details and professional documents where relevant
1.4 Visa & Application-Related Information
- Visa application forms and supporting documents
- Travel history and previous visa records (if any)
- Financial documents required by immigration authorities or institutions
1.5 Website & Usage Information
- IP address, browser type, device type, and operating system
- Pages visited, time spent, and clickstream data
- Cookies and similar tracking technologies (e.g., analytics tools)
2. How We Use Your Information
We may use your personal data for the following purposes:
- To provide visa consulting, immigration, and study abroad advisory services
- To prepare, review, and submit your applications to universities/colleges and embassies
- To communicate updates, requirements, and status regarding your applications
- To respond to enquiries, questions, and support requests
- To comply with legal, regulatory, and compliance requirements
- To improve our services, website experience, and internal processes
- To send important information, alerts, or policy updates where necessary
3. Legal Basis for Processing
Where applicable, we process personal data based on one or more of the following legal grounds:
- Consent: When you voluntarily provide information or agree to specific processing.
- Contractual necessity: To perform our obligations and provide services you have requested.
- Legal obligations: To comply with immigration, anti-fraud, tax, or other legal requirements.
- Legitimate interests: To operate, protect, and improve our services in a secure and efficient manner.
4. Sharing & Disclosure of Information
We do not sell your personal data. However, we may share information with:
- Universities, colleges, schools, and other educational institutions you apply to
- Embassies, consulates, visa application centres, and immigration authorities
- Third-party service providers involved in document verification, payment processing, or logistics
- Professional advisors (legal, compliance, or audit) where reasonably necessary
- Government or regulatory authorities when required by law or to respond to legal processes
All such sharing is carried out strictly for service fulfilment, compliance, or legitimate business purposes.
5. Data Storage & Retention
We store your data using reasonable technical and organisational safeguards to protect against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
We retain personal data only for as long as necessary to:
- Provide the services you have requested
- Meet legal, regulatory, and audit requirements
- Maintain business records for legitimate purposes
After the retention period, data is securely deleted or anonymised, wherever feasible. You may request deletion of your data where allowed by law and where it is no longer required for ongoing services or compliance.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyse website usage.
- Essential cookies: Required for basic website functionality.
- Analytics cookies: Used to understand traffic and usage patterns.
You can manage or disable cookies via your browser settings. However, some features of the website may not function properly if cookies are disabled.
7. Data Security
We implement a combination of administrative, technical, and physical safeguards to protect your information, including controlled access, secure storage, and internal policies.
While we strive to maintain a high level of security, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
8. Your Rights & Choices
Subject to applicable laws, you may have the right to:
- Request access to the personal data we hold about you
- Request correction or updating of inaccurate or incomplete data
- Request deletion of your data, where applicable
- Withdraw consent for processing, where processing is based on consent
- Request a copy of certain data in a portable format (where technically feasible)
To exercise any of these rights, please contact us at info@englishwoodeducation.com. We may need to verify your identity before processing certain requests.
9. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the content, security, or privacy practices of such external sites. We encourage you to review their respective privacy policies before providing any personal information.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this Policy from time to time.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, you can reach us at:
- Company: Englishwood Education
- Phone: +91-75790 00200
- Email: info@englishwoodeducation.com
- Website: www.englishwoodeducation.com